Infamous as her town’s graveyard shift taxi driver, Amy is a compassionate mentor and friend to both Ashlee and James. She helps them navigate medical challenges as well as the personal struggles that accompany their transition experience. Amy also has a close relationship with her two adult children but they still call her “dad” even though she transitioned years ago. After a lifetime of smoking, Amy struggles with serious health issues yet somehow maintains a relentlessly optimistic demeanor.  Financial troubles loom and Amy's son sadly passes away but she continues to fight for what she needs to feel whole. She is determined to get gender confirmation surgery before she dies and she’s willing to take on the medical system to get it.